Have you ever wondered what happens after you click that "Place Order" button on our website? Let us take you behind the scenes of our shipping process to give you a glimpse of the care and attention we put into every package that leaves our warehouse.

What time do orders ship?

At our company, we understand the excitement of receiving your order promptly. That's why we make it a priority to ship all orders placed before 4 p.m. on the same day. This ensures that your package is on its way to you as quickly as possible.

Why do shipments require a signature?

When your package arrives, you may notice that a signature is required for delivery. This extra step adds a small cost of $1, but we believe it's worth it to ensure the safe arrival of your order. Don't worry, we haven't increased our shipping fees to cover this cost – it's just another way we go the extra mile for our customers.

What about product inspections?

Before your order is packed and shipped, our team conducts a thorough inspection of the products, with special attention to reels. We tighten the handle and give it a quick spin to make sure everything is in perfect working order. Rest assured, products from top brands like Shimano and Daiwa are already inspected at the factory, but our additional check is just another layer of protection against any potential damage during transit.

What's the deal with the small gifts?

One of the little surprises we like to include in your orders is a small gift. These gifts are randomly selected from products we've launched or thoroughly tested. If we haven't had the chance to test or stock a product yet, we won't include it as a gift. It's our way of saying thank you for choosing us and showing our appreciation for your support.

So, the next time you place an order with us, know that it's in good hands from the moment you hit that button to the moment it arrives at your doorstep. We take pride in our shipping process and the care we put into every package we send out. Thank you for trusting us with your order!